Terms & Shipping
All prices are in Australian Dollars
We currently use Couriers or Australia Post for shipping. Most goods are dispatched within 48 hours from the time your order is placed. Please allow extra time after weekends and holidays as we do not dispatch on weekends or public holidays. We try our best to get your order out ASAP but will not guarantee the due times beneath due to any unforeseen circumstances.
All reed diffusers need to go VIA road express and not air express so please allow extra time when ordering reed diffusers from eastern states of Australia.
Perth, WA 1 – 2 working days.
All other states please allow 4 – 7 working days. ( Candles ) and Reed Diffusers (5-7 day minimum)
Please add an extra 2 days for rural areas.
A Signature will be required on delivery.
Please email us at firstname.lastname@example.org and we may be able to help arrange delivery.
Luminessence Candles Pty Ltd promises to always source the best quality material for our products but will not be held responsible or liable for the manufacturers materials and products under any circumstances.
Luminessence Candles Pty Ltd will always try to obtain the best quality materials to provide the best quality products to our customers.
Luminessence Candles Pty Ltd will never disclose any personal details of customers who order online including credit card details to any other party except where required by law.